Why do I have assets in my account but can't open a position?

Julkaistu 20.3.2023Päivitetty 29.1.2026Lukuaika: 2 minuuttia38

Some users may encounter an issue when trade futures: why can't they open a position even though there are assets in their account? This could be due to two reasons: assets are frozen or insufficient margin.

1. Asset occupation is frozen

Assets in the customer's trading account are used for other transactions. If there are open orders that haven't been filled or positions occupying frozen margin, the assets will be frozen and cannot be used to open new positions.

For example, if a customer has 100 USDT in their trading account and places a limit order to buy BTC with 60 USDT in spot trade that hasn't been filled, then this 60 USDT will be frozen, and the customer won't be able to use this 60 USDT to open a futures position.

Customers can cancel open orders in spot trade, or transfer USDT from other accounts to the trading account to open a position.

2. Insufficient margin

Futures operate on a margin system, so you need to have enough margin to open a position. If there aren't enough coins in your account to serve as margin, you won't be able to open a position. Since prices fluctuate, the margin required to open each futures position also changes.

If you encounter this situation, you can either reduce the number of contracts you open or transfer more coins into the corresponding account to complete the opening of the position.

Example: When the number of openable positions on the page is 100, you can choose to open 90 or 95 positions. This not only leaves room for price fluctuation, but also reserves the corresponding fees.