FAQ

Why hasn't my deposit been credited?
Sep 22, 2026Published on Sep 22, 2026Sep 22, 2026Updated on Sep 22, 20269
A beginner's guide to identity verification
Apr 30, 2026Published on Apr 30, 2026Aug 11, 2026Updated on Aug 11, 202617
OneFootball Credits Trade and Earn
Apr 9, 2026Published on Apr 9, 2026Aug 11, 2026Updated on Aug 11, 202671
Trade and Earn FAQ
Mar 30, 2026Published on Mar 30, 2026Aug 26, 2026Updated on Aug 26, 202626
OKX Web3 FAQ
Jan 19, 2026Published on Jan 19, 2026Aug 24, 2026Updated on Aug 24, 2026175
How can I quickly top up my OKX Wallet gas fee from the OKX Exchange?
May 21, 2025Published on May 21, 2025Aug 5, 2026Updated on Aug 5, 2026385
What's demo trading and how do I use it?
Dec 12, 2023Published on Dec 12, 2023Sep 4, 2026Updated on Sep 4, 20261,077
How do I manage my assets in my OKX wallet? (app)
Sep 25, 2023Published on Sep 25, 2023Oct 13, 2026Updated on Oct 13, 202618,230
What's OKX Web3 wallet?
Sep 5, 2023Published on Sep 5, 2023Aug 11, 2026Updated on Aug 11, 2026103,727
How do I link an authenticator app?
Aug 29, 2023Published on Aug 29, 2023Aug 25, 2026Updated on Aug 25, 202617,451
What's a private key/seed phrase?
Aug 24, 2023Published on Aug 24, 2023Aug 4, 2026Updated on Aug 4, 20263,172
OKX wallet FAQ
Aug 24, 2023Published on Aug 24, 2023Aug 19, 2026Updated on Aug 19, 20263,034
Why hasn't my withdrawal arrived in the account?
Aug 22, 2023Published on Aug 22, 2023Aug 26, 2026Updated on Aug 26, 202621,629
How do I make a withdrawal? (app)
Aug 22, 2023Published on Aug 22, 2023Oct 2, 2026Updated on Oct 2, 20266,291
Do I need to pay fees for deposit and withdrawal?
Jun 1, 2023Published on Jun 1, 2023Aug 5, 2026Updated on Aug 5, 20265,703

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