- How do I join a video call with customer support?Published on Aug 26, 2025Updated on Jun 2, 202658
- How do I add my emergency contact?Published on Jul 24, 2025Updated on May 29, 2026322
- How do I complete the required tasks shown in the app?Published on Jul 3, 2025Updated on May 29, 202639
- What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?Published on Jul 2, 2025Updated on Jul 24, 2026171
- OKX EEA Beginner's GuidePublished on Jun 30, 2025Updated on Jun 28, 202623
- What's KYC: What to expect and why it matters?Published on Jun 24, 2025Updated on May 29, 202668
- How do I verify my identity with SPID?Published on May 2, 2025Updated on May 29, 20268
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Jun 18, 2026215
- Passkey FAQPublished on Mar 19, 2025Updated on Jul 2, 2026162
- Why am I asked to confirm my personal details again?Published on Mar 19, 2025Updated on May 29, 2026187
- How do I download OKX app on an iPhone (iOS)?Published on Feb 26, 2025Updated on Jul 27, 20268,027
- Know Your Business (KYB) FAQPublished on Jan 29, 2025Updated on May 29, 202631
- Which types of institutions are supported by OKX?Published on Jan 29, 2025Updated on May 29, 202652
- How do I transfer/deposit crypto with my sub-accounts?Published on Jan 14, 2025Updated on Jul 24, 20261
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on May 29, 202621,158