FAQ

Account, security, and verification

How do I transfer/deposit crypto with my sub-accounts?
Published on 22 Aug 2023Updated on 29 May 20268,163
I haven't received the verification code
Published on 16 Aug 2023Updated on 18 June 202633,323
I haven't received the SMS code
Published on 16 Aug 2023Updated on 29 May 202630
How do I create passkeys? (app)
Published on 16 Aug 2023Updated on 17 June 202613,493
How do I create passkeys? (web)
Published on 16 Aug 2023Updated on 2 June 20264,316
My authenticator app isn't working, what should I do?
Published on 11 Aug 2023Updated on 29 May 20262,161
Disabling cloud sync on your authenticator app
Published on 12 May 2023Updated on 29 May 20264,941
What can I do if my device is running in an unsafe environment?
Published on 19 Jan 2023Updated on 29 May 2026301

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